FAQ
If you have any further questions or concerns that are not addressed here, please don't hesitate to contact us. We are committed to providing exceptional customer service and are always happy to assist you.
We offer $4 flat-rate shipping for all orders within the United States. Orders over $100 qualify for free shipping. Orders are typically processed and shipped out within 24-48 hours. We also provide free local pickup for customers in Mapleton, Iowa. Simply select the local pickup option at checkout.
Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.
We accept returns within 14 days from the date of purchase. Items must be in new condition, with tags still attached and free from any signs of wear or tear. Returns are eligible for store credit only. Certain items, such as accessories, intimates, leggings, and sale/clearance items, are final sale and cannot be returned.
To initiate a return, please contact us at gracefulboutiqueco@gmail.com with your order number and reason for return. Once approved, you can send the item back to us. Please note that shipping charges (original and return) are the responsibility of the customer.
At this time, we only offer shipping within the United States. We apologize for any inconvenience this may cause.
We accept various payment methods, including credit/debit cards and PayPal. All transactions are processed securely to ensure the safety of your personal information.
Once an order has been placed, it cannot be canceled or modified. However, if you need assistance, please contact us as soon as possible, and we will do our best to accommodate your request.
Yes, we offer gift cards for purchase both online and in-store. Gift cards are the perfect option for those who want to give the gift of style but aren't sure of the recipient's preferences.
